CHRISTCHURCH UPDATE.
-
-
Toyofuji has continued to support locals, by making the extra effort to use Lyttleton for discharge of vehicles. Our thanks go to them for staying loyal, without wavering. Some other shipping companies have taken a more economic stance, and were planning on dumping Christchurch cars into Wellington or Nelson.
-
We note that MOL has decided to change their minds, and make a run down to Lyttleton next vessel, and we wish to thank them also for this.
If we are faced with vehicles being consigned to Lyttleton, but unloaded in other ports, rest assured that we will contact those affected, we will get cars to you as soon as possible, and we will absorb the losses associated with re-location. -
Our thanks also go to all Lyttleton Port staff, and Tow companies that have pulled out all the stops to make sure vehicle deliveries continue without delays.
-
Rewards Points Donations:- As you know, we have requested that all NZ Customers donate some / all of their AUTOHUB Rewards Points to us, and we will match their donations Dollar for Dollar.
Proceeds will be given to Red Cross Christchurch.
-
-
- I want to thank those dealers who have accepted this request, and urge those who have not, to consider joining in the support.
- As soon as we feel it is appropriate, I will come to Chch, to pass the funds over, and hopefully meet with as many of you as possible.
-
In the meantime, If any Christchurch customer has any suggestions as to how best we can assist over the coming period, please have a chat with Paul at the Chch Office. 03-379 6535, or Mob: 021-928 644. I cannot begin to comprehend the level of difficulty you are experiencing at present, but hope we can assist in some way.
FUEL CHARGES ON THE RISE
As you are aware, with the unrest in the world, Fuel prices are soaring. They appear to be continuing upward, maybe for some time.
I am sure that all shipping companies are reviewing fuel costs, and will all announce a BAF (Bunker Adjusted Fuel Surcharge) increase soon.
We will keep you informed, and if my guess is right and fuel surcharges arrive, we will add the increase to your invoices as a separate item, which hopefully will be reversed as soon as possible.
I am equally sure that Tow companies in N Z will be looking closely at fuel costs as well. We have had several increases in local tow charges over the last 6 months but have managed to absorb them so far.
INSURANCE CONFUSION IN JAPAN
Most people think that all vehicles coming from Japan are fully processed in Japan by AUTOHUB. But this is not correct.
Japanese Agents are not forced to use AUTOHUB Export services, or facilities, and so may be using their own port storage, Customs broker, De-Reg facility etc, and only use AUTOHUB Japan for Vessel booking. In these cases, we cannot get access to take photos for Track and Trace, and we do not cover their insurance. Recently we have turned down several claims for theft, damage where vehicles remained in your agents control, and not with us.
If they were handled by us, then we would have gate in surveys, photos of the vehicles, etc, and payments for claims would have been immediately dealt with by us.
If you have concerns over any particular Agent, or situation, then contact me and we can check on your circumstances, and inform you of exactly what cover you have.
It may be too late to know this after some incident happens.
AUTOHUB CHALLENGE . (Rewards Prize up for Grabs)
Sometimes, we face some difficulties in understanding what is “lurking” inside your cars, as inclusions, when we make NZ Customs Entries. We would hate to be wrong, and risk Customs Detentions.
Usually we put our heads together and figure out what the strange items are, contained in the Japanese Invoices……BUT…this has us beat.
Today we had a vehicle arriving, and inside at time of purchase is “1 unit WOOHAA”
If anyone has ever purchased, and placed a “WOOHAA” in a car, or knows what on earth a “Woohaa” is …..Then it is your lucky day !!
We have just discovered what this is, and challenge you to tell us what you think it is.
(No…it is NOT a used condom)
First correct answer sent to john@autohub.co.nz will receive a bonus of 50 AUTOHUB Rewards Points!
A bit of humour in dark times.
That’s all for now, but plenty of issues affecting you on the horizon.