To those customers who leave payment to the very last moment, be aware that it causes us considerable headaches, and we have been forced to increase our charges, to match our costs. Some cases are genuine, but some dealers make it their lifelong mission to wait to the very last moment to part with their funds.
To clear your cars from the ports, we are giving transport lists to tow companies 3 days before ETA, so that they can plan the removal as efficiently as possible. They work their butts off clearing cars in the 3 days available, particularly in busy cities such as Auckland and Christchurch, where traffic congestion causes huge problems. The longer you delay, the lower you go in the order of delivery. If you haven’t paid by ETA date, then you face vehicles going into storage, where you will get extra charges.
FROM OCT 1ST…..These charges will be: (Per Vehicle)
- One off Late Handling Charge – $50
- Storage/Security/Use of money/Insurance Charge – $10 per day
- Extra Tow – $45 local
- Payment of Charges required before delivery.
If you disagree with these charges, then please notify us in writing. We can, if requested, leave your vehicles on the Port until payment is made.
Our thanks go to those customers who provide timely payments….it certainly helps.